Website Privacy Notice

Our website forms are for starting a conversation. Please do not include diagnoses, medications, laboratory or test results, treatment histories, or copies of medical records in any field on this site — including the free-text and “anything else we should know” boxes, review text, and career applications.

If clinical details are needed, our team will arrange a secure way to share them with you directly.

• Contact details — name, phone number, email address, relationship to the person needing care, and your county or city.
• Care request details — the type of support you are asking about, when you would like care to start, the schedule you need, and any preferences you choose to share.
• Payment approach — whether you expect to use insurance, private pay, or are not yet sure, and the insurance provider name if you choose to give it. We do not ask for member or policy numbers on this website.
• Career applications — the role you are interested in, your availability, and the resume file you upload.
• Review submissions — the name you enter for publication, your rating, your written review, and an optional email address that is never published.
• Basic usage events — which forms were started and submitted, so we can tell whether the website is working. These records do not contain the contents of your submission.

We use what you send to respond to your request, arrange a consultation, review a referral, moderate a review, or consider an application. Submissions are stored in our secure database and are visible to authorized Premium United Healthcare staff who sign in to our internal team portal. We do not sell your information, and we do not share it for advertising.

Resume files are stored privately and are not publicly accessible. Reviews are held for moderation and are never published automatically — a review appears on our website only after a team member approves it, and only with the name you entered and the consent you gave.

Mobile opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

When you choose to receive text messages, we use your SMS consent and phone number only for the communications you requested, such as appointment reminders, follow-up, scheduling, and service-related conversations. We do not sell SMS consent or phone numbers, and we do not share them for third-party marketing.

SMS consent is optional and is separate from permission to contact you about a form submission. See our Terms & Conditions for message frequency, possible charges, and opt-out instructions.

We keep submissions for as long as we need them to respond to your request, to run our admissions and hiring process, and to meet the record-keeping expectations that apply to a licensed Maryland Residential Service Agency.

You can ask us what you submitted through this website, ask us to correct it, ask us to withdraw a review you submitted, or ask us to delete a website submission. Write to us at the office address below and tell us which form you used and the name you entered.

Submissions are transmitted over an encrypted connection and stored with access restricted to authorized staff accounts. No website can promise perfect security, which is why we ask you not to send detailed health records through these forms.

This website is intended for adults arranging care. We do not knowingly collect information directly from children through this site.

We may update this notice as our website changes. The version published here is the current one.

Premium United Health Care, L.L.C.
10303 45th Place #102, Beltsville, MD 20705
Licensed Maryland Residential Service Agency · RSA-01879

See also our Non-Discrimination Notice.